![Level 2 Award in Effective Communication](http://shop.firstresponsetraining.com/cdn/shop/files/Level2AwardinEffectiveCommunication_{width}x.png?v=1711116252)
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- To identify why we communicate
- To describe barriers to communication
- To explain how to identify individual needs, wishes and preferences
- To identify the importance of confidentiality
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.