Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
Capacity: Up to 12 delegates
Learning Objectives:
- Define challenging behaviour, its causes and forms
- Discuss and practice the communication skills required to diffuse challenging behaviour
- Recognise when we might be at risk if situations escalate
- Describe how to avoid danger and recognise your limits of practice
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.