Learning Objectives:
- State who may not be served alcohol and the procedure for age checks
- Identify legal measures for alcoholic drinks
- Identify indicators of excessive alcohol
- Describe the action you would take when dealing with violent/disorderly customers
- Recognise signs of drug misuse
- State the legislation on being smoke-free
- State why it is important that customers are given accurate information
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.