![Level 2 Award in Conflict Resolution and Personal Safety](http://shop.firstresponsetraining.com/cdn/shop/files/Level2AwardinConflictResolutionandPersonalSafety_{width}x.png?v=1711454245)
Duration: 3 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand workplace violence and aggression
- Know the laws that apply to both employers and employees regarding the subject
- Consider how to resolve confrontational situations using effective communication
- Understand factors regarding workplace safety
- Understand the importance of personal safety
This course can be delivered via Classroom or Webinar training. Please contact us to schedule training.