Duration: 7 hours
Capacity: Up to 12 delegates
Learning Objectives:
- Understand workplace violence and aggression
- Know the laws that apply to both employers and employees regarding the subject
- Consider how to resolve confrontational situations using effective communication
- Understand factors regarding workplace safety
- Understand the importance of personal safety
- Understand reducing restrictive interventions by using a range of physical techniques to break away from aggressive situations
This course is delivered via Classroom training. Please contact us to schedule training.