Learning Objectives:
- Understand what emotional intelligence means
- Recognise how our emotional health and physical health are related
- Learn techniques to understand, use and appreciate the role of emotional intelligence in the workplace
- Understand the different emotions and how to manage them
- Understand the difference between optimism and pessimism
This course is delivered via eLearning. Delegates can complete the training in their own time. At checkout, please provide the delegate's full name.