Seat time: 3 hours
About the course:
This course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn how to create, format and respond to messages. You will also use stationary, templates, styles, themes, set delivery options and add new accounts.
Modules:
- Creating Messages
- Formatting and Sending
- Responding to Messages
- Stationery and Templates
- Creating Styles and Themes
- Multiple Accounts and Delivery Options
You'll learn:
Creating Messages
- Identify Message Indicators
- Create New Messages
- Add Recipients using Address Book
- Enter Subjects
- Enter Message Text
- Save Draft Messages
- Open Draft Messages
Formatting and Sending
- Open Draft Messages
- Format Messages
- Open the Font Box
- Change Message Format
- Modify the Default Format
- Attach Outlook Items
- Attach Files
- Send Messages
- Open Sent Items
Responding to Messages
- Reply to Messages
- Reply to All
- Forward Messages
- Use Check Names
- Forward Attachments
- Close Messages
Stationery and Templates
- Understand the use of Stationery
- Select Themes and Stationery
- Use Stationery for Single Messages
- Create Templates
- Insert and Format Images
- Add Hyperlinks
- Insert Horizontal Lines
- Save Messages as Templates
- Use Templates
Creating Styles and Themes
- Understand Styles
- Apply Styles
- Choose Style Sets
- Change Colour Schemes
- Change Fonts
- Change Paragraph Spacing
- Create Custom Styles
- Apply Themes
- Save Custom Themes
Multiple Accounts and Delivery Options
- Use Multiple Accounts
- Create E-mail Account
- Specify the Sender Account
- Nominate the Sent Items Folder
- Show/Hide the Bcc Field
- Request Read Receipts
- Set Message Delivery Options
- Add Voting Buttons
- Remove E-mail Accounts