Seat time: 1-2 hours
Course overview:
By taking this Affinity Diagrams course, you will gain an understanding of how this helpful diagnostics tool can be used to help solve complex problems. You will learn how to sort and display facts and ideas to create an Affinity Diagram, identify features of this kind of diagram, and understand the advantages and potential issues of using this tool.
Learning objectives:
- Become familiar with the process of Affinity Diagrams and how they are used
- Understand the steps to creating an Affinity Diagram
Who should take this course:
Anyone with an interest in Lean or improving processes or projects.